Privacy Policy

Your Privacy Matters

Privacy Policy

Thank you for visiting Nexavuno, operated by Guangzhou Rongming Trading Co., Ltd. We respect your privacy and are committed to protecting your personal information while providing a reliable and transparent shopping experience.

This Privacy Policy explains how we collect, use, store, process, and share your personal information when you visit our website, purchase products, or interact with our services. By accessing or using our website, you acknowledge that you have reviewed this Privacy Policy.

Information We Collect

Information You Provide

We may collect information when you place an order, create an account, contact customer support, subscribe to communications, or participate in promotions or surveys. This may include:

Name & email address

Phone number

Shipping & billing address

Payment-related information

Order details

Customer service communications

Information Collected Automatically

When you browse our website, we may automatically collect certain technical information through cookies, pixels, log files, and similar technologies, including:

IP address & device information

Browser type & operating system

Pages viewed & website interactions

Referral information & shopping activity

This data is used to maintain website functionality, improve performance, analyze customer behavior, and provide relevant content and marketing experiences.

Information From Third Parties

We may receive information from trusted third parties including payment processors, analytics providers, marketing platforms, and advertising partners. This information may help us process transactions, improve customer experience, understand website usage, and provide relevant services.

Third parties process information according to their own privacy policies and applicable laws.

Analytics and Advertising

We may use third-party analytics and advertising services to understand customer interactions and improve our services. These services may use technologies such as cookies, pixels, web beacons, and similar tracking technologies.

Third-party providers manage their own privacy practices. We do not control their independent data practices.

Cookies

Cookies are small data files stored on your device that help improve website functionality and user experience. We may use the following types:

Necessary

Essential functions: shopping cart, checkout processing, and website security.

Analytics

Understand website usage and improve performance.

Preference

Remember user preferences and settings.

Advertising

Measure advertising performance and provide more relevant advertisements.

You may manage cookie settings through your browser. Disabling cookies may affect certain website functions.

Browser Privacy Signals

Some browsers provide privacy signals such as “Do Not Track.” Because there is currently no universal standard for responding to these signals, our website may not respond to every request.

Where required by applicable laws, we will process privacy requests according to relevant requirements.

Advertising Preferences

You may manage personalized advertising preferences through available privacy tools or browser settings.

Opting out of personalized advertising does not mean you will stop receiving advertisements. You may continue to see general advertisements that are not tailored to your preferences.

Data Security

We use reasonable security measures designed to protect personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage method can be guaranteed to be completely secure.

Children's Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us at service@nexavuno.com and we will take appropriate steps.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our services, business operations, or legal requirements. Any updates will be posted on this page. We encourage you to review this page periodically to stay informed.