Delivery & Fulfillment
Shipping Policy
At Nexavuno, operated by Guangzhou Rongming Trading Co., Ltd., we are committed to providing clear and reliable shipping information. We work with trusted logistics partners and fulfillment facilities to process and deliver your orders efficiently.
Processing Time
1–5
business days
Estimated Delivery
10–20
business days
Standard Shipping
$2.99
USD flat rate
Order Processing Time
Orders are typically processed within 1–5 business days after payment confirmation. Processing time begins after payment has been successfully confirmed.
Processing times may vary depending on:
- Order volume
- Holidays or promotional periods
- Product availability
- Other circumstances affecting order preparation
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Time
After shipment, the estimated delivery time is 10–20 business days. The total delivery timeframe includes order processing time and shipping transportation time.
Actual delivery times may vary depending on:
Destination country or region
Local delivery services
Customs procedures
Carrier conditions
Other circumstances outside reasonable control
Shipping Fees
The final shipping cost will be displayed during checkout before payment confirmation.
Fulfillment and Shipping Origin
Orders may be fulfilled from our own facilities or trusted partner facilities depending on product availability, inventory location, and delivery destination.
We do not guarantee that all orders are shipped from a specific location, as fulfillment arrangements may vary depending on inventory and destination.
Tracking Your Order
After your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Tracking updates may take some time to appear after shipment.
If you have questions about your shipment, please contact our customer support team at service@nexavuno.com.
International Shipping
We provide international shipping where available. Shipping availability may vary depending on destination restrictions, carrier availability, or other logistical limitations.
If we are unable to ship to your location, our customer support team will contact you regarding available options.
Delayed or Lost Packages
If your tracking information has not been updated for an extended period or your package appears to be delayed, please contact us and provide:
- Order number
- Tracking number
- Relevant shipping details
Contact Support
Email: service@nexavuno.com
Updating Your Shipping Address
If you need to change your shipping address, please contact us as soon as possible after placing your order. Address changes can only be requested before your order enters processing or shipment preparation.
Once an order has been shipped, we may not be able to update the delivery address.
Shipping Address Information
Your shipping address may be different from your billing address. Customers are responsible for ensuring that all shipping information entered during checkout is accurate and complete.
Orders placed on weekends or public holidays will normally begin processing on the next available business day.
Contact Information
Brand Name
Nexavuno
Legal Company Name
Guangzhou Rongming Trading Co., Ltd.
Customer Support Email
Business Address
Room 70, Unit 407, No. 220 Yongkang Road, Yongtai Village, Yongping Subdistrict, Baiyun District, Guangzhou
Fast & Reliable
Questions About Your Shipment?
Our customer support team is available Monday through Friday. We will do our best to respond within 24–48 business hours.
Contact Us